Frequently Asked Questions
Got questions?
Everything you need to know about Harmony House.
Getting Started
What is Harmony House?
Harmony House is a shared living management app for roommates and landlords. It brings chores, expenses, rent tracking, shopping, chat, and more into one place so your whole household stays on the same page.
How do I sign up?
Download Harmony House from the App Store, enter your phone number, and verify with the one-time code we send you. You can also sign in with Apple. Setup takes less than a minute.
Is there a free trial?
Yes — all plans include a 7-day free trial. No credit card is required to start your trial.
How do I create or join a household?
After signing up, you can create a new household or join an existing one using an invite from your house admin. The admin shares an invite link or adds you by phone number.
How do I add roommates to my household?
If you're the house admin, open your household in the app and send an invite link, or add your roommates by phone number. Once they download Harmony House and accept, they'll see everything your household shares.
What phones does Harmony House work on?
Harmony House is built for iPhone and will be available on the App Store.
Subscriptions & Pricing
What plans are available?
We offer three plans: Tenant/Household ($4.99/mo or $39.99/yr), Landlord Basic ($9.99/mo or $79.99/yr), and Landlord Pro ($24.99/mo or $199.99/yr). All include a 7-day free trial.
What does Landlord Pro include?
Landlord Pro gives the landlord full access plus full access for all tenants in their properties — covered under the landlord's subscription. Tenants don't need to pay separately.
Can I cancel anytime?
Yes. You can cancel your subscription anytime through your iPhone's App Store settings under Subscriptions. Your access continues until the end of the current billing period.
How do I restore my purchase?
Go to Settings in the app and tap "Restore Purchases." This will restore your subscription if you've reinstalled the app or switched devices.
Features
How does expense splitting work?
Add any shared expense and Harmony House calculates each person's share automatically. Everyone can see what they owe and what they're owed, with a full transaction history to settle disputes.
What is the Harmony Score?
Your Harmony Score is a real-time measure of how well your household is functioning. It goes up when chores are completed, expenses are settled, and everyone communicates. It's a fun way to keep the whole house motivated.
What is Ask Harmony?
Ask Harmony is your AI house assistant built into the app. Ask it anything about your household — who owes what, what chores are overdue, what's on the shopping list — and get instant answers.
What can landlords do in Harmony House?
Landlords get property management tools: rent tracking, maintenance tickets, document storage, and one place to message all of their tenants. With Landlord Pro, tenants in the landlord's properties get full access at no extra cost.
Does Harmony House work for multiple properties?
Yes — Landlord Basic and Pro plans support multiple properties, each with their own tenants, chores, finances, and documents.
Privacy & Security
Who can see my data?
Only members of your household can see your shared household data. If your household is linked to a property, that property's landlord or property manager can also see the information the app shares with landlords, such as rent records and maintenance requests. We never sell your personal information to third parties. See our
Privacy Policy for full details.
How do I delete my account?
In the app, go to Settings → Account → Delete Account. You can also email us at
hello@liveoak-labs.com with "Account Deletion Request" in the subject line. Your personal data is deleted within 30 days. Deleting your account doesn't cancel an App Store subscription, so cancel that in your iPhone's Settings too.